🔥 Awful - Review of Grand Falls Casino & Golf Resort, Larchwood, IA - Tripadvisor

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Show Prices. Will not go back. Reviews Write a review. Everyone using Grand Falls is subject to cigarette smoke. We look forward to seeing you again, especially when it is warmer and you can enjoy our outdoor pool! Guests 1 room , 2 adults , 0 children Guests 1 2. Checked in and went to casino. I apologize that it did not meet your satisfaction. We made every attempt to staff the pool with a lifeguard but were unable to do so. This casino is one of the nicest around. Top Rated.

I have to say I am absolutely disgusted with this hotel right now. City has many bums and homeless people. Casino staff is friendly. Also, the crowd here is classy and clean where as the Hard Rock in Link. There is an abundance of choices to choose from when shopping or dining.

The pool area outside is awesome and so is the service poolside. The pool staff was very friendly and the lifeguard even has a cooler of iced bottled water for guests. View Hotel. Excellent

Free parking. The only reason I didn't give it 5 stars is because it is a drive from Sioux Falls and too far out of the city limits, in my opinion. The machines even decided to play nice. They had a lot of the slots I enjoy but do not have a lot of the latest slots. View more hotels in Larchwood. Super 8 by Wyndham Sioux Falls. Pool is closed last minute. Log in to get trip updates and message other travellers. Also the casino is spacious so that machines are not on top of one another. The minute you walk in the building, it is solid smoke. Please contact me directly at Lynn. We are 18 people here for golf, swimming and fun. Hotel on Phillips. I am terribly sorry about the inconvenience of the pool being closed. Smoking in not permitted in our restaurants, stores, spa are hotel. Beautiful resort. Center Inn. Report response as inappropriate Thank you. If you are not going to be able to offer one of your advertised amenities, And this is kind of a big one, then you at least need to be flexible with your cancellation policy. Grand Falls is beautiful and classy. Lowest prices for your stay. We appreciate your input. My husband and I took the time to arrange childcare so that we could come here for one night and hang out by the pool outside and enjoy the beautiful sunny day. The entire restaurant smells like smoke. Thank you for the great review! This is very poor staffing by management. Like saving money? While we trust that your group of adults would have been in no danger swimming without a lifeguard we were legally not able to open the outdoor pool area. The outdoor pool has been closed for two day s. The whole reason we are here is for this outdoor pool. We went for a short overnight getaway during a particular hot spell and wanted to enjoy the outdoor pool which we did. Thank you for the review. The rooms are clean, classy and quiet with beautiful views over the pool, golf course, and rolling plains. One couple had to change rooms after the first night because the room they were in had been reserved for someone else. Reservations were made months ago for three night stay. Quality Inn. We are sorry to hear about your dining experience and will pass on your comments to our management team. There is always some type of entertainment or contest to win. Our air purification system completely exchanges the air every seven minutes with percent fresh air. You don't have to look far to be entertained. When asked if I can go ahead and leave and cancel the reservation, I am told no because it requires 24 hour advance notice for cancellation. We found a nice shaded area to sit and relax and read. Breakfast included. The manager told us there is nothing he can do. Grand Falls Casino and Golf Resort. The pool is mostly shallow but a nice place to go to cool off. The hotel rooms are very nice, spacious, and modern. We strive to create a first class experience for our guests! We are happy to hear you enjoyed your stay. We like the walk in showers instead of a shower in a bathtub. Our large outdoor pool is required by law to have a lifeguard. I am terribly sorry that the outdoor pool was not available the entire time during your stay. We hope to have you back again very soon! Rooms are large and extremely clean. Traveller rating. We drove two hours to get here. Lynn Bartlett, Hotel Director. We are happy to hear about your experience! When we went to check in we are told that the pool is closed today but it will open again tomorrow morning. Visit hotel website. Date of stay: August Trip type: Travelled as a couple. The hot tub could have been warmer and with stronger jets. More Show less. I am sitting in my room at waiting to have my room made up so I could take a shower after golfing. We also enjoyed poolside cocktail. Valley Inn. We search up to sites for the lowest prices. Nearby Hotels. This is very poor customer service and we will not stay in this hotel again. Filter reviews. Too cold yet for outside pool to be open but the little balcony we have overlooks the pool area. A couple rooms were never made up the second day. Free Wifi. See all reviews. Food was ok. Nothing fancy. Bartlett GrandFallsResort.