🎰 Otis & Henry's - Isle Casino Waterloo Restaurant - Waterloo, IA | OpenTable

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Travel Waterloo Episode 26: Dig Big Numbers at the Isle

The ribeye steak was nearly inedible due to the amount of fat on the steak and then came the filet. Great place to spend a quiet evening and enjoy a good meal. Pasta was good but my steak was low quality. Hope to see you back again soon! Just wish they would bring the tap beer back. Went here as two brothers out enjoying a night out for some beer and good food. Still no food as we observed guests who had arrived after us finishing their meals and leaving. We are grateful for your feedback. Favorite place for a special occasion. Yesterday we ate at the Brew Brothers and I had a steak. How would you rate the dinner? Then the server disappeared for another 20 minutes before our order was taken. Service was ok. Thank you! It was the first time I was disappointed with my prime rib. Got to gamble at the table and play the slots. However, we waited 20 minutes for our drinks. Server outfits do not fit the quality of the food or facility. Spinach, Kale and Ricotta stuffed raviolis tossed in basil-alfredo topped with grilled chicken breast. Our waiter was very attentive. We eat at the casino at least once a week. Hi Thorse, thank you for sharing your review. Happy Anniversary. Good Morning, Lori, thank you for taking the time to leave a review. We truly appreciate your feedback. The salads before were awesome. They had substituted it when our order was so tardy and the sirloin from another order was ready. Usually it melts in my mouth and has great flavor. The main course, 2 walleye and one ribeye and one fillet to be well below average. Was a nice sized portion as well. We hope you'll give us another try and have an even better experience. When the server confronted the chef he admitted it was a sirloin! The ladies did not care for the seasonings on the walleye and the guys steaks were low quality and not prepared the way ordered. We contacted our server and she admitted that our order had been misplaced and she would expedite ours. It was my birthday and this was the first time that we ate at the steakhouse. Now the iceberg doesn't seem to go with high quality steaks. Yet the blue cheese dressing was pretty good overall. And hope you'll give us another try sometime. When the hostess was made aware of the situation she immediately ''corrected' it by adjusting the bill for the sirloin!! The salmon that my wife had was fishy tasting and overcooked. The steak you could cut with a Fork, needed no steak sauce had no Gristle and was delicious. Immediate seating with reservation. Not what I expected at the steakhouse. I'm sorry for the negative critique but I'm just trying to be honest. Caramelized onions, hearty broth, garlic crouton and Gruyere cheese. Thank you so much for your review, Leannel. Well thank you, but that seemed a little small. Prefer the old menu. Server stopped by every 10 minutes or so and checked on us. Everyone was very pleasant and we had a terrific night out. Hand-breaded jumbo shrimp fried golden brown served with Absolut cocktail sauce. My ribeye steak was grisly and tough. The food was ok. We really appreciate you taking the time to share your experience with us. The smoked ribeye had amazing flavor and required absolutely no A Which says something about the steak flavorfulness. I brought this to the attention of greeter at Brew Brothers. Very friendly server. We had celebrated our 50th Anniversary early with our family. My husband's New York strip tasted amazing. She asked the cooked and they were more than happy to make it any way we wanted it. One steak was nearly well done when ordered medium rare and my steak was rare when ordered medium. The food was very good, however, the service was slow and needed more immediate attention to the guests in the restaurant. The food was not even warm, baked potatoes would not even melt the butter, steak was luke warm, fish was only luke warm. We are thrilled to hear you enjoyed the New York Strip and the atmosphere and service. All in our group thought the salads, bread and appetizers were very good. Walleye meal was fantastic. The only thing I wish was that they had a better tap beer selection, while yes they have a great wine selection. My only complaint being the Rib Eye steak was not of the quality normally served. We both found the mini wedge salad to be a bit odd, were used to having places actually chop the lettuce and ingredients up together. Initial order was good. Gary and Shari Marshall PS we have never had a bad meal at any of your restaurants! Excellent food, service is super, special order non-alcoholic drinks, great view of the casino!{/INSERTKEYS}{/PARAGRAPH} Thank you for your review Carolynh! We appreciate your feedback and hope to see you again! Very disappointing, manager actually brought down the level of service and ambiance. Iceberg lettuce, English cucumbers, grape tomatoes, bacon, cheese and choice of dressing. The order finally was taken and additional drinks ordered. Hi George, we appreciate you taking the time to leave a rating and review. The food was not that great. This time is it was hard to cut and very chewy. We did not care for the lettuce wedge. Service was okay. Over cooked lobster, tiny wedge salad, and horrendously slow service. My husband Gary Marshall asked the gal hostess, if it would be possible to have the walleye dinner made with breading. Also enjoyed getting the veggie of the day before and had many delicious options in the past. Amazing smoked steak!! Great service and ambience! Steak cuts lacked in quality. I had a steak and it was cooked to perfection. Lately seems we have been going once or twice a month. We will forward your feedback to our Food and Beverage management. So so experience you might expect at the buffet. We have never gotten a meal that was not excellent Brew Brothers. We love eating here. {PARAGRAPH}{INSERTKEYS}Spinach, artichokes, mozzarella and cream cheese served with crispy pita points. Mashed potatoes also had good flavor, not over powering with the garlic. It seemed to be odd shaped and looked grisly.